Privacy Policy

1. Who We Are

Loud Lion ("we", "our", "us") is a fractional CMO and growth agency helping Shopify DTC brands scale from 7 to 8 figures. Our website is loudlion.io.

2. Information We Collect

We collect information you provide directly to us, including:

• Name and email address when you apply for a Growth Audit or submit a contact form
• Business website and company information submitted via our application forms
• Communications you send us by email or through our website

We also automatically collect certain technical information when you visit our site, including your IP address, browser type, referring URL, and pages visited. This is collected via standard server logs and analytics tools.

3. How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and process your Growth Audit application
• Send you relevant information about our services (with your consent)
• Improve and optimise our website and services
• Comply with legal obligations

We do not sell, rent, or share your personal information with third parties for their marketing purposes.

4. Third-Party Services

We use the following third-party services which may process your data:

• LeadConnector / HighLevel (for scheduling calls and processing enquiry submissions)
• Vercel (for website hosting and content delivery)
• Google Analytics (for website analytics, if enabled)
• Meta Pixel / Google Ads (for advertising attribution, if enabled)
• YouTube (for embedded video content on our website)

Each of these providers has their own privacy policy governing how they handle data.

5. Cookies

We use cookies to improve your experience on our website. These include:

• Session cookies necessary for the website to function
• Analytics cookies to understand how visitors use our site
• Marketing cookies for advertising purposes (where consent is given)

You can control cookies through your browser settings. Disabling certain cookies may affect website functionality.

6. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Contact and enquiry data is typically retained for up to 3 years.

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to processing or request restriction
• Data portability

To exercise any of these rights, contact us at hello@loudlion.io.

8. Security

We take reasonable measures to protect your personal information from unauthorised access, disclosure, or loss. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

9. Children's Privacy

Our website is not directed at children under 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

10. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of significant changes by updating the date at the top of this page. Continued use of our website after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions about this privacy policy, please contact us at:

Loud Lion
Email: hello@loudlion.io
Website: loudlion.io